AG
Auto Glass Systems Inc.

End-to-End Project
Documentation Portal

A comprehensive, production-grade documentation suite covering every layer of the Auto Glass platform — from system architecture and business rules to field technician workflows and customer self-service guides.

4
Documentation Pillars
21
Detailed Sections
15+
System Flow Diagrams
100%
Role Coverage

Documentation Structure

Navigate any pillar from the sidebar or start below.

Technical Documentation

System architecture, API reference, database schemas, security posture, third-party integrations, and DevOps pipelines.

  • System Architecture & Infrastructure
  • REST API Reference & Webhooks
  • Database Schema & ERD
  • Security, RBAC & Compliance
  • Third-Party Integrations
  • CI/CD & DevOps Runbook
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Business Documentation

Product vision, market personas, business rules & pricing logic, KPIs, revenue models, and industry safety standards.

  • Product Vision & Market Opportunity
  • Business Rules & Logic Matrix
  • Pricing & Revenue Modelling
  • KPIs & Success Metrics
  • Regulatory & Safety Compliance
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System & User Flows

Interactive Mermaid diagrams for every critical business process — from quote-to-install to insurance claim adjudication.

  • Online Quote & Booking Flow
  • Insurance Claim Pipeline
  • Smart Dispatch & Routing
  • Field Service & ADAS Calibration
  • Inventory & Supply Chain
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User Manual

Role-based step-by-step operational guides for Admins, Dispatchers, Field Technicians, Customers, and Support teams.

  • Admin Portal Guide
  • Dispatcher Operations Guide
  • Technician Mobile App Guide
  • Customer Self-Service Portal
  • Troubleshooting & FAQ Playbook
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📋 Document Scope & Conventions

Versioning
All documentation reflects v1.0 of the Auto Glass platform. Changelog maintained per-section.
Diagram Language
All flow diagrams use Mermaid syntax — rendered interactively in-browser with dark/light theme support.
Audience
Written for engineers, product managers, business analysts, operations teams, and end-users simultaneously.